أمباسادور سيول - أحد فنادق بولمان

ملاحظة أراء العملاء (رأي ALL) 4.2/5 713 أراء

نضمن لكأفضل سعر
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أمباسادور سيول - أحد فنادق بولمان - Image 4
287, Dongho-Ro, JOONG-GU, 04618 سيول, كوريا الجنوبية

الوصف

خدمات الفندق الإضافية

  • Easy access to subway station, Seoul KTX station and shopping districts

  • 25-meter outdoor swimming pool with sun deck and cabana

  • Simmons BeautyRest bedding

  • Free Wi-Fi and Smart LED TV (65') in all guestrooms

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موقع الفندق

أمباسادور سيول - أحد فنادق بولمان

287, Dongho-Ro, JOONG-GU
04618 سيول
كوريا الجنوبية

نظام تحديد المواقع العالمي (GPS):37.560355, 127.002425

الهاتف
فاكس +82 2-2272-0773

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.2/5  713 أراء

تقييم TripAdvisor  5.0/5  324 أراء

2024 شهادة تميّز

Amazing location, great service

ملاحظة Tripadvisor 5.0/5

data_danny Couples - تقييم TripAdvisor المعتمد

This was our first time to Seoul and we wanted to pick location near all the landmarks and this hotel was absolutely amazing. Everything is nearby in walking distance (we walk a lot). Hotel is super clean and taken care of, staff friendly and helpful, gym and amenities are amazing. This will be our place of choice also for the next visits!

Dear data_danny Warm greetings from The Ambassador Seoul Pullman. First of all, we would like to appreciate your stay with us. And we are delighted to hear from you, especially your warm comments towards our hotel mean a lot to us. Your positive feedback will be a great reference for our potential guests, and it will motivate our staff to provide great services in the future. We hope that you really have enjoyed your journey in Seoul, and hopefully we will have you as our guest in mere future. Thank you for your warm comments, and looking forward to meeting you soon. Warm regards, Front Office Manager Jayden Park

Worst hotel ever

ملاحظة Tripadvisor 1.0/5

sohanp707 تقييم TripAdvisor المعتمد

Worst experience ever with a hotel. Infact it was a nightmare staying there as they would turn off the aircon in the night and most of the time throughout the day as well. We were there for a few days in April this year. They asked me to open the windows as it was 18 degrees outside and refused to turn on the air con. Also, the windows opened maybe by 4-5 inches only bringing any difference to the room temperature. As a result, we had constant temperature of 27.50 -28.50 degrees (pic attached) in the room. I was literally sleeping naked and still sweating all night because the room was so hot. I repeatedly called them every night and day, still they wont turn on the air con. Later on i saw quite a few quests had given similar feedback; wish i had read them before booking this hotel. I would not stay there even for free in the future.

Dear sohanp707 Greetings from The Ambassador Seoul Pullman. First of all, we would like to address our appreciation for your stay. Regarding to your feedback, it is a pity for us making your stay uncomfortable with a lack of room temperature control. The hotel operates centralized air conditioning / heating system depends on outside temperature, and there is a temporary break at dawn to cool it off the air conditioning itself, I can assume that your room temperature would have gone up at that point. We are deeply sorry that has caused the matter you mentioned in the feedback. We will be monitoring hotel room's temperature more carefully, and definitely striving to offer moderate temperature for hotel guest. And thank you for taking your time to leave this feedback, we will take this as another chance to improve our overall service from now on. Thank you. Warm Regards Jayden Park Front Office Manager

친절편안쾌적

ملاحظة Tripadvisor 5.0/5

Go12322046304 تقييم TripAdvisor المعتمد

very nice and helpful staff. the room is clean and the bed is honestly soooo nice. nice facilities, and i like that the outdoor pool has a roof right now I think it’s open during the summer though.. the water temperature is just perfect for this time of the year as well!! Had such a great time while visiting!!! will definitely come again

Greetings from The Ambassador Seoul Pullman, Go12322046304. First of all, we would like to appreciate your stay with us. And we are delighted to hear from you, especially your warm comments towards our hotel mean a lot to us. Your positive feedback will be a great reference for our potential guests, and it will motivate our staff to provide great services in the future. We will be looking forward to meeting you in mere future. Thank you so much. Best regards, Front Desk Supervisor Daisy Shin

Just like those cliche horror movies

ملاحظة Tripadvisor 2.0/5

Daniel L تقييم TripAdvisor المعتمد

Staying at this hotel feels like living in a horror movie. You know those type of cliche movies about a family getting a great deal a haunted house? The “everything is great during the day but something terrible happens during the night” cliches? That’s what staying at this hotel feels like. Hear me out a bit. The hotel was nice. When I wanted to check in, they took me to the 18th floor lounge. The lounge has an exceptional view and FREE DRINKS!!! (yes, I’m asian). During check in, the staff told me that I would get FREE BREAKFAST in the morning and ALCOHOL and FOOD during happy hour. Insaneee!!! Thank you Accor. The room was also great. It was beautiful, clean, and spacious. For a moment, I was thinking that I paid too little for this hotel (I know that’s crazy for an asian). Just like in those movies, everything was great. But something terrible happened during the night. The room got hot. Turns out, the hotel turned off the AC at night. BTW, this is confusing because this is a reverse asian move. Asians only turn on their AC when they want to sleep to save electricity bills. Turning off the AC might be fine during colder months. But I stayed there during April. The temperature outside wasn’t cold enough to compensate the indoor’s heat. The room’s temperature fluctuated between 26.5 and 27 degrees celcius which is around 80 degrees farrenheit. I only know of one man who could sleep with those temperatures, Bruce Lee. TLDR; if you’re Bruce Lee the hotel is 5/5. If you’re a mortal 2/5.

Dear daniellL577NU Greetings from The Ambassador Seoul Pullman. First of all, we would like to address our appreciation for your stay. Regarding to your compliments to our executive floor service, it is always a big pleasure to hear such positive feedback from our guest, and it also motivates our staff to keep service standard for the future. However, it is a pity for us making your stay uncomfortable with a lack of room temperature control. The hotel operates centralized air conditioning / heating system depends on outside temperature, and there is a temporary break at dawn to cool it off the air conditioning itself, I can assume that your room temperature would have gone up at that point. We are deeply sorry that has caused the matter you mentioned in the feedback. We will be monitoring hotel room's temperature more carefully, and definitely striving to offer moderate temperature for hotel guest. And thank you for taking your time to leave this feedback, we will take this as another chance to improve our overall service from now on. Thank you. Warm Regards Jayden Park Front Office Manager

Hospitality Lacking to Zero

ملاحظة Tripadvisor 2.0/5

Alice T تقييم TripAdvisor المعتمد

We had two rooms booked, and we are ACCOR Plus 1x Diamond and 2x Platinum members amongst us four. Hence we have been to many Accor Hotel Accommodations world wide, mostly in Asia Pacific and many to compare with our first time stay in Ambassador Seoul - Pullman. 1) Closed for Cleaning This is the first time ever where we are asked to leave, not once but twice through the day, for cleaning, between its opening hours for breakfast to 9pm. This is very annoying when two of us, had to work on some days, and having a baby with us, makes working in the room not practical. The executive lounge has always catered to working executives who may need to work in, through the day, and not be asked to leave for cleaning! Other lounges do cleaning too, and will just clean around your table, which we do understand, cleaning is necessary, and is usually done during off peak time. Why is it called executive lounge, when executives cannot work in the lounge throughout the day, but get kicked out?? There are meeting rooms, and when I asked if we can use the meeting room, when they cleaned, was also denied! 2) Children in Lounge Working executives do have kids, and sometimes bring their family on work trips. We understand if kids are not allowed in during the serving of alcohol, but other times, should be ok to be allowed in, as with our past experiences in other hotels’ Executive lounges. The kids are treated as unwanted! Accor has always claimed to be family friendly, and my granddaughter has been given soft toy mascot in many occasion, when with us in other Accor hotels. 3) No Concierge service On checking in, we had to carry our own luggages, with no one in sight to help. We had to help ourselves (two ladies and a baby) with the hotel’s push carry trolley, as both our husbands had to leave us to return the rental cars. Generally we find the staff not happy, working there, hence it shows in their service to their guests. We will not recommend this hotel to anyone, especially Accor Plus Platinum and above members, who knows and experienced what hospitality is, from other great Accor Hotel properties in Asia Pacific.

Dear Wongecila, Warm greetings from The Ambassador Seoul Pullman. First of all, we would like to show our sincere appreciation for your stay with us. And thank you for taking your time to leave your comments regarding to your stay. We sincerely apologize for inconvenience during your stay. For the lounge and concierge issues you mentioned, we will have a close meeting with the relevant departments to find improvements. In addition, we will focus on service training so that employees can provide better services. The feedback you left on TripAdvisor will be regarded as an opportunity for us to strive for better customer service in the future. From the management's perspective, we will pay closer attention to improve overall customer service to ensure that we can provide a better experience for all our guests. Thank you and we will be looking forward to meeting you in the future. Warm Regards, Daisy Shin Front Desk Supervisor

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 180 أراء 8.7/10 الإفطار
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  • 157 أراء 8.1/10 وسائل الراحة

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